Houston HVAC Pro is a phone line and this website, not an air conditioning company. It has no technicians and no trucks. What it does is make sure that when your system quits on a 98-degree afternoon, your call is answered and you reach a real Houston-area HVAC company instead of a voicemail.
The companies callers are put through to hold the Air Conditioning and Refrigeration Contractor license that Texas requires for this work. They send the technician, diagnose the system, quote the repair and do it. You deal with them directly and you pay them directly.
The diagnosis and the price come from the licensed company that sends the technician.
What happens when you call 832-662-4107
The call is answered by an automated assistant, day or night. The number also handles roofing and pressure washing calls, so the first question is which one you need.
You say what the system is doing. No cooling, no heat, water on the floor, ice on the lines, a noise. One sentence is enough.
You are transferred to a licensed local HVAC company, which hears a short summary before it picks up.
If it cannot answer, your name, number and the problem are passed along for a call back.
What the line will not do
Diagnose your system or quote a price. That takes a technician looking at it.
Recommend a replacement over a repair. The technician makes that case, and you can always get a second opinion.
Charge you. Houston HVAC Pro may be paid a referral fee by the companies it connects callers with; you never pay the line.
Ask the technician to show you the failed part before approving a big repair.
Check any AC company in a minute
Whoever works on your system, you can confirm their state license on the TDLR license search. Before you approve a replacement, read the free refrigerant change guide, which explains why new systems are priced differently since 2025.