How calls work, what things cost, and the Texas rules that protect you.
Call 832-662-4107Straight answers about the line and about getting AC and heating work done in Houston. Not here? Call 832-662-4107.
No. It is a phone line and website that connects you with licensed local HVAC companies. They send the technician, diagnose, quote and do the work, and you pay them directly.
An automated assistant answers around the clock, asks what the system is doing and where you are, and transfers you to a local HVAC company. If it cannot pick up, your details are passed along for a call back.
No. Houston HVAC Pro may be paid a referral fee by the companies it connects callers with, but you never pay the line.
Yes. Texas requires an Air Conditioning and Refrigeration Contractor license from TDLR for anyone contracting to do this work. You can check any license on the TDLR website.
Not over the phone. A technician has to diagnose the system first. The repair cost guide explains typical ranges and what changes them.
It depends on the age, the refrigerant, the failed part and how long you will stay. Ask the technician to explain both options, and get a second opinion on any big replacement quote.
Since 2025, new systems use refrigerants such as R-454B and R-32 instead of R-410A, with new parts and handling rules. The free refrigerant guide explains it.
Inside most cities, including Houston, Conroe and Pasadena, yes; the licensed contractor pulls it. Unincorporated areas usually have no city permit, but the state license still applies. Coastal areas may also need a windstorm inspection for the outdoor unit.
The Houston area, including Katy, Cypress, Spring, The Woodlands, Conroe, Humble, Kingwood, Pasadena, Pearland, Friendswood, League City, Sugar Land, Missouri City, Richmond, Fulshear and more.