A search for AC repair in Conroe, TX, can come from a family in a subdivision finished last year or from someone opening up a lake house after a month away. Conroe is growing fast, part of it runs on a utility most of greater Houston never deals with, and its summers are as long and humid as anywhere in the region. What follows covers those Conroe quirks and what a call to the line looks like.
Houston Air & Heating does no HVAC work itself. Phone (832) 662-4107, tell the automated assistant the symptom and your part of Conroe, and the call is handed to a heating and cooling business that is owned locally and works in town. It sends the technician, sets the price for the job and collects payment from you, not from the line.
Conroe: the county seat that keeps growing
Conroe is the seat of Montgomery County, with Lake Conroe just west of town and Interstate 45 running through it. The Census Bureau counted 56,207 people here in 2010 and 89,956 in 2020. Its estimate for July 2024 was 114,581, roughly 27 percent above the 2020 count in just over four years.
Growth like that means thousands of homes with fairly new equipment, often under builder or manufacturer warranties. If your system is only a few years old, find the paperwork before you call. The company you reach will want the install date, and a warranty can change who pays for a failed part, although labor is often billed separately.
Entergy Texas or CenterPoint: who delivers your power
Much of greater Houston has one wires company and a long list of retail providers. Conroe is different. Look at your bill to see which situation you are in.
If your bill says Entergy Texas
Entergy Texas is a regulated utility. Its Southeast Texas service area was never opened to retail competition, so you buy electricity from Entergy itself and report outages to Entergy. Entergy has done reliability upgrades in Conroe and restored service here after storms.
If your bill names a retail provider
You are likely in CenterPoint's delivery area. CenterPoint keeps up the poles and lines and fixes outages; the bill itself comes from whichever retailer you signed with. You can switch retail providers; you cannot switch wires companies.
Storm outages and what to do when power returns
Severe storms reach Conroe as well as the coast. After storms in late May 2025, Entergy Texas reported a peak of 31,760 customers without power across its Southeast Texas system early on May 27, and by the next afternoon most of the remaining outages were in the Conroe area. When the power comes back after a long outage, a few steps protect your system:
- Wait a few minutes before asking the AC to run, so the power has a chance to settle.
- Check the breaker for the outdoor unit and give a tripped one a single reset, and if it flips off a second time, stop.
- Look outside for branches or debris against the condenser and pull them clear with the system off.
- Call if it will not cool after an hour or two of running, or if you hear grinding, buzzing or clicking without the fan starting.
Lake Conroe homes that sit empty
Plenty of houses around the lake are weekend places or second homes. In a Gulf Coast summer, shutting the air conditioner off while you are away lets the humidity inside climb, because the system is also the main thing drying the air. Before you leave for a stretch, set the thermostat higher rather than off, replace a dirty filter, and look at the condensate line where it drains outside to make sure it is not plugged. A thermostat that alerts your phone when the indoor temperature climbs can warn you before a breakdown turns into a moldy closet.
Entergy Texas efficiency programs
If Entergy delivers your power, ask about its energy efficiency offers before you pay for maintenance or upgrades. Entergy Texas has held CoolSaver events in some of the communities it serves, where its efficiency team worked with local contractors to give qualifying customers A/C tune-ups at no cost, and some homes also received weatherization such as air sealing, attic insulation and duct sealing. Locations, programs and eligibility change, so confirm the current terms with Entergy and ask the HVAC company whether it takes part.
Before you approve work in Conroe
- Ask about permits. Conroe has its own city government. Find out from the contractor if the job calls for a City of Conroe permit and inspection, and have it written on the quote. If your Conroe address is outside city limits, ask what applies there instead.
- Ask about the warranty. For a newer home, ask whether the part is covered and what labor will cost.
- Ask for the license number. A Texas ACR contractor license shows up on the TDLR search within seconds.
With a gas furnace, leaks belong to the gas utility printed on your monthly statement. Any gas odor means walking outside before you dial that utility's emergency number or 911. A beeping carbon monoxide detector means the whole household leaves the house first, then calls 911.
Services Conroe homes ask about most
The AC repair page covers the common summer failures. A system that has to carry a closed lake house or a growing family through August benefits from an HVAC tune-up each spring. If a storm or outage leaves you without cooling at night, read emergency AC repair, and when the weather turns, furnace repair explains gas furnace problems and safety.
AC Repair in Houston
Warm air, a unit that hums but will not start, ice on the lines or a tripped breaker. How a careful diagnosis works in Houston heat and what to ask before you approve a repair.
Emergency AC Repair (24/7)
No cooling at night, on a weekend or during a heat wave or power outage. What to do while you wait and who is most at risk.
Furnace Repair
Gas furnace not lighting, short cycling or smelling hot on the first cold front. Gas and carbon monoxide safety first, then what a technician checks.
HVAC Tune-Up and Maintenance
How often to service an AC and furnace on the Gulf Coast, when to book it, and the filter and drain habits that matter most in humid heat.
Why Conroe homeowners call the line
New to the area
With the city adding residents this fast, many callers do not yet know a local HVAC company. One free call puts you through to an independent company that works in Conroe.
Storms hit at night
Outages and the breakdowns that follow them do not wait for morning. The assistant answers any hour and passes the call along.
Lake house trouble from afar
If an alert tells you the lake house is warming up, call with the property's location and you will be put through to a local company. You pay that company, not the line.
A license you can verify
This site explains how to look up the company's Texas air conditioning license on TDLR before you sign anything.
How a Conroe call works
- Dial the numberAn automated assistant picks up (832) 662-4107 at any hour and asks what you need help with.
- Say what is wrongTell it whether the trouble is cooling or heating, where in the Houston area you are, and what the system is doing.
- Reach a local companyYour call is transferred to an independent, locally owned HVAC company, which gets a short summary of your problem before it answers.
- Work it out with themThat company inspects, quotes, repairs and bills you directly. If nobody can pick up, your name, number and problem are passed on for a call back.
About this line: Houston Air & Heating is a free phone line, not an HVAC contractor. It answers your call and connects you with an independent local heating and air conditioning company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. You never pay the line. Read how the line works.
Verify the license before work begins. Texas requires anyone contracting to do air conditioning, refrigeration or heating work to hold an Air Conditioning and Refrigeration (ACR) Contractor license from the Texas Department of Licensing and Regulation (TDLR). Ask the company for its ACR license number, then confirm it on the TDLR license search (opens in a new tab). The line does not check this for you.
Nearby areas and a guide
Every Houston-area community the line covers: